Gnatta / FM Outsource – Flexible Customer Service Teams

Gnatta and FM Outsource provide UK-based fashion retailers with an outsource customer service teams. They offer an industry-leading cost-per-contact model that means clients pay just for what they need, with no additional shrinkage, management or reporting fees, as demand dictates. They provide up to 24/7 – 365 day coverage, on any channel; telephony, email, web chat, social media, review sites, SMS and more. Available in English, French, German, Spanish and Polish. Service models are flexible. This is an accredited partner.

• Full customer service operations
• Specific channels, times or query types
• Emergency resource for peak volumes

 Websites: https://fmoutsource.com / https://www.gnatta.com
Phone: 03333 443 783
Email: [email protected] /  [email protected]

Address:
Imperial House
79-81 Hornby St
Bury, Greater Manchester BL9 5BN