FM Outsource - A SwiftERM Partner Company

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FM Outsource РFlexible Customer Service Teams

FM Outsource provides UK-based customer service teams for fashion retailers, ranging from startup to enterprise level. We offer an industry-leading cost-per-contact model that means clients pay just for what they need, with no additional shrinkage, management or reporting fees. We provide up to 24/7/365 coverage, on any channel; telephony, email, web chat, social media, review sites, SMS and more. Available in English, French, German, Spanish and Polish. Our service models are flexible, and can cover:

  • Full customer service operations
  • Specific channels, times or query types
  • Emergency resource for peak volumes

Phone: 03333 443 783
Email: [email protected]

Imperial House
79-81 Hornby St
Bury, Greater Manchester BL9 5BN

FM Outsource

Why our customers love SwiftERM

We are delighted that as a result we have seen an uptake in our turnover of nearly 12% per month

Rob Ellard, Managing Director, Stealthvape

Talk to us about predictive analytics – today