Email Marketing is Evolving why you must keep up - SwiftERM

Email Marketing is Evolving why you must keep up. While newsletters and one-off campaigns will always have their place in your email marketing strategy, the smartest companies are starting to set up automated email campaigns that trigger off of a user’s actions. Better still consumer actions that trigger an email. Why? Because these automated emails are timely, personalized and hyper-relevant to the reader. As a result, they are opened and clicked more frequently and drive visits and revenue for your business. Sound good? Then keep reading. In this guide, we’ll go deeper into exactly what automation is and show you an email facility you can use in your ecommerce business to grow you.


What is email automation?

As opposed to newsletters and one-off campaigns that you create and send to a whole list of people in one go, an automated email campaign is set up once and then automatically sent to a particular individual when that person meets a certain trigger. To give you an example, imagine you’re Facebook and you want to send an email to somebody when they signup for an account. This email will welcome them to Facebook and show them how to get started adding friends and uploading a profile picture in an attempt to get them to become a frequent user. That’s the beauty of automation, you can set up the email once and then as more people continue to meet the trigger you defined, the email will continue to be sent to them without you ever having to lift a finger. It essentially ‘automates’ your marketing for you.


Grow your business

Because email Automation works on a basic trigger and action system (i.e. when a specific trigger happens, send this specific email or set of emails) you are only limited in what you can do by your creativity and business needs. To give you some ideas and help you get started, SwiftERM has devised a means to look at the all the potential activity of consumers on an ecommerce website, predict their response rate and devised the perfect email for each individual using an algorithm of maximum potential buying propensity to the deliver the highest level of return. The email is visually appealing, has a prominent call to action and features only those products the recipient consumer is interested in. The stylesheet was tested over 10 years and selected as the most effective, delivering as it did twice the level of sales to it’s nearest rival.

Increase product usage

Most online applications utilize some sort of free trial period to get potential customers to try the product and ultimately become a paying customer. We do likewise at SwiftERM, but we also appreciate often fledgeling companies need help, and we’d rather look after these people offering them free use of the system to help them get established than run the risk of charging before it becomes viable for them to adopt. This has the added benefit of not only developing an appreciation with new clients, who then deliver the most glowing references but as and when their business grows, you have the most solid loyalty base.

This helps them grow their business in other ways too. They can prioritize features better because they know what people are using the product for, and they can attract new customers more easily because they know why people dislike competitor’s tools and what the key messages to be putting out there are.

The good news is, this kind of email is super easy to set up and you can start getting quality feedback right away. You simply add new customers or trial signups to your database and SwiftERM automatically know from their IP address their previous buying patterns and that nirvana of information, their browsing selections too. Then they automatically receive emails regularly.

Inform your customers of upcoming expirations

Losing existing customers can cost your business lots of money. In fact, According to Bain & Co, a 5% increase in customer retention can increase a company’s profitability by 75%.

Repeat business is a critical driver of growth for many organizations. In fact, according to research, it costs 5 times more to acquire new customers than it does to keep your existing ones.

One of the best ways to get repeat business from your existing customers is to send them regular reminder emails. An Experian study illustrated that SwiftERM delivered a 6 fold increase in transaction rate and 51% increase in CTR. This works particularly well for people that buy consumables regularly.

Nurture your leads

According to research, 50% of leads generated by organizations are qualified but not yet ready to purchase.

The challenge with this is, how do you help move those leads along to purchase without spending too much time on them? And how do you make sure your business is top of mind when they are ready to purchase?

Using automation to set up a series of lead nurturing emails can be a great way to do this. As SwiftERM only ever sends details of products the recipient has demonstrated an interest in, they come as reminders and invitations to treat.

They are a series of automated email messages over time that educate your audience on the benefits of your product and why they should use it. It also perpetuates their appreciation of you and your company, never selling, but rather reminding.

Only once they have been sufficiently educated on the problems of their existing approach and the benefits of replacing it with a product like yours do you introduce your product and make an offer, at which point they are much more likely to sign up or purchase.

This kind of automated email series, when sent to the leads your business generates through your website and other marketing channels, can be a very effective way to nurture potential customers through to purchase, and help grow your business.

To do this for your own business, you simply set up an automated email that monitors your blog’s RSS feed for new posts and then automatically pulls the content in and sends the email to your list of subscribers.

If you want to get more advanced, you can set the send frequency based on your recipient’s preferred contact frequency. You simply set up the email to send either monthly, weekly or daily and it will automatically pull in any content that was published since the last time the email was sent.

This kind of campaign helps to grow your business by attracting subscribers back to your website to consume and share your content, keeping your business top of mind for when they are ready to purchase.

Integrate to succeed

Automated emails like the ones above can help grow your business without having to put hours of your precious time and effort into creating and sending email campaigns. SwiftERM is the only email remarketing system in the world specifically designed to be 100% automated from day 1. No training or input whatsoever, requiring no staff, cost or inherent error.
 Competitors offer few tips & resources to help you create remarkably high-converting automated email campaigns. SwiftERM doesn’t need you to learn to do that, it’s already taken care of, through the self-populated stylesheet.
However, of all the opportunities available to you to grow your business, email marketing remains one of the most impactful, and setting up automated emails can help you drive results without having to spend time continuously working on them. Enjoy the 30-day free trial available and the success it brings for years to come.

We hope you enjoyed this article, intended to help improve our client’s profitability. It reflects the care SwiftERM offer. If you haven’t already done so, then please enjoy a FREE month’s trial and let us know what you think. Register, call us on 0207 998 3901, book a call with us or Zoom ID 964 515 7464 


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